Privacy Policy

THIS PRIVACY POLICY (“Privacy Policy”) describes the way Playfora collects and maintains information and data provided by you when you use the Website and Playfora’s services, products, and content relating thereto (“Services”).

Your use of the Website and any personal information you may provide through your use and/or access of the Website is subject to the terms of this Privacy Policy, as may be updated by Playfora from time to time. This Privacy Policy does not apply to any third-party websites, services, or applications, even if such are available or accessible through our Services. By accessing the Website and/or Services, you agree to each of the terms contained in this Privacy Policy. All capitalized terms not defined herein shall have the meanings ascribed to them in the Terms and Conditions.

1. What information we collect

The types of personal information we may collect and our privacy practices are dependent on your interaction with the Services and requirements of applicable law. If you set up an account on the Website, you will be asked for personally identifiable information, such as your name, address, email address, phone number, and/or any other information requested by Playfora. That same information, plus credit card or other deposit information, will be requested if you elect to conduct transactions through the WebsiteThrough your use of the Services, including, without limitation, the Website, Playfora may collect the following information:

  • Personally Identifiable Information – Playfora may collect certain personal information in order for you to register the Account and/or use the Website and/or Services, including, without limitation, (i) full name; (ii) mailing address; (iii) phone number; and/or (iv) email address. We will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you grant us permission to do so, including, without limitation, pursuant to the Terms; (b) we first send notice to you that the materials or other information you submit to a particular part of a Service will be published or otherwise used with your name on it; or (c) we are required to do so by law.
  • Log File Information – Playfora may automatically collect information regarding your IP (internet protocol) address and other information about the Internet browser, operating system, mobile carrier, and/or other device information or identifiers automatically assigned to your computer or device used by you to access the Website and/or Services.
  • Cookies – Cookies are small text files placed in your device to store user preferences. Cookies do not tell us your personal identification information unless you choose to provide such information by using the Website. Cookies assign a specific numerical identifier to your device, thus enabling us to recognize you as the same user who has used the Website, and connect your use of the Website to other information about you. We may also use cookies to monitor aggregate usage and web traffic routing on our Services and to customize and improve our Services. You may elect to set your device so that you will not receive Cookies or to prompt you before accepting Cookies. You can also delete existing Cookies from your device history and turn off cookie acceptance altogether. However, some functions and features of the Website may not function properly if you have elected to disable cookies or similar tracking technologies.
  • Social Media Information – If choose to log in, access or otherwise connect to the Services through a social networking service (such as Facebook, Twitter, Instagram, etc.), we may collect your user ID and/or username associated with that social networking service, as well as any information you make public using that social networking service or which the social networking service allows us to access. We may also collect information you have authorized the social networking service to share with us on your behalf.

2. How we use the information

Playfora uses the information received from you in connection with the Services and features provided via the Website, including, without limitation, in order to:

  • Process and respond to customer service / user inquiries;
  • Alert users to new services, content and/or features;
  • Provide access to certain functionalities and features of the Services;
  • Enforce the Terms of Use governing use of the Website;
  • Contact users for administrative purposes, including, without limitation, notifying you of changes to the Privacy Policy;
  • Respond to legal processes; and
  • Monitor and track total number of users of the Website for statistical purposes.

We may also use personal information provide by you for reasons for which we have a legitimate interest, such as direct marketing, individual or market research, anti-fraud protection, or any other purpose disclosed to you at the time you provide personal information or with your consent.

Playfora may also make anonymous and/or aggregate personal information for commercial, marketing, and/or business purposes, such as reporting and conducting research and development in order to enhance our existing Services and/or develop new products and Services. Anonymous or aggregated information does not identify you, and we may use or disclose such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes. We may share this information internally and/or with third parties for our or their purposes in an anonymous or aggregated form that is designed to prevent anyone from identifying you.

3. When we share the information / Security of your information

Playfora may share your information received from you in connection with the services and features provided via the Website to: (i) its staff, data persons (or entities) in charge of maintaining and recording the information and/or (ii) to third parties involved in providing Website Content or Services who shall only have access to such information for the purpose of performing Services on your behalf. Any such third party shall be prohibited from sharing or using your personal information except as necessary to perform the Services or to comply with applicable legal requirements. Playfora may also disclose personal information in order to respond to customer service inquiries.

Playfora may also share information received from you with its accountants, attorneys, and other professional advisors who owe a duty of confidentiality to Playfora.

In the event Playfora is required to disclose information pursuant to a court order, subpoena, or law enforcement agency request, we will disclose the requested information to the extent permissible by applicable law. To the extent permissible under applicable law, disclosure of personal identification information may also be made when necessary to establish, exercise, defend legal claims, or protect the rights and property of Playfora, our agents, customers and others, including, without limitation, the enforcement of agreements, policies, terms and conditions of use, or the personal safety of any person.

In the event that ownership of all or a part of Playfora or its business were to change via merger, acquisition, divestiture, dissolution, or sale of all or substantially all of Playfora’s assets, your information pertinent to that business’ operations may be assigned or transferred to, or licensed for use by, the new owner, without any prior notice to or consent from you.

If you choose to share information with social media services about your activities on the Website by, for example, connecting your social media account (i.e. Facebook account) to the Website, then we may share your personal information and information about your use of the Website with such social media websites. Use of social media service websites is governed by the privacy practices and policies of those websites, including, without limitation, your ability to opt out of certain settings. Please make sure to read the terms and privacy statements of such social media websites prior to connecting to the Website via your social media account.

We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your personal information) from unauthorized access, use or disclosure. Notwithstanding, Playfora cannot assure or guarantee that any third party with which Playfora shares information will comply with its obligations regarding such information. Furthermore, even though appropriate measures are used to prevent unauthorized disclosures of information, we cannot assure you that any personal identification information collected or received by us will never be disclosed in a manner that is inconsistent with this Privacy Policy, and do not accept liability for any unintentional disclosure.

By using the Services, including, without limitation, the Website, or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Website and/or Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Website or sending you an email at the email provided to us.

4. Retaining your personal information

Playfora will retain your personal information received as described in this Privacy Policy while you are an active user of the Website and Services, and thereafter so long as needed for purposes that are not prohibited by applicable law. Before we use any of your personal information for any new purpose not originally authorized by you, we will use best efforts to provide details regarding the new purpose and give you the opportunity to opt-out. Furthermore, where consent is required to process any personal information pursuant to applicable law or contract, we will endeavor to comply with such law or contract.

5. Ability to opt-out

You have the right to opt out of certain uses and disclosures of your personal information pursuant to directions provided by Playfora. Even if you opt-out, we may still collect and use non-personal information regarding your use of our Services and/ or information from the advertisements on Third Party Websites for non-interest based advertising purposes, such as to determine the effectiveness of the advertisements.

We may periodically send you free newsletters and e-mails that directly promote our Services. When you receive such promotional communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive. We do need to send you certain communications regarding the Services and you will not be able to opt-out of those communications – e.g., communications regarding updates to our Terms of Use or this Privacy Policy.

We may occasionally send you push notifications through your device with updates and other notices that may be of interest to you. You may at any time opt-out from receiving these types of communications by changing the settings on your device.

6. Modefying or destroing personal information

You can modify personal information provided via use of the Services through your personal settings or by following the directions provided by Playfora. We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.

You may correct, amend or delete your Personal Information where inaccurate by following the directions provided by Playfora. You must include your full name, email address associated with your use of the Services and/or Website, and a detailed description of your data request.

Playfora shall use best efforts to provide you with access to your personal information. However, there may be circumstances in which we are unable to provide access, including but not limited to: (i) where the information contains legal privilege, (ii) would compromise others’ privacy or legitimate rights, (iii) where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or (iv) where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personal information.

7. Electronic fund transfers (“EFTS”) and account balances

Playfora, Inc. has partnered with financial services software company Sila Inc. to offer you EFTs. When you create a Playfora, Inc. Account, you might also be prompted to sign up for a Sila Account. You authorize Playfora, Inc. to share your identity and banking information with Sila Inc. to open and support your Playfora, Inc. Account. It is your responsibility to make sure the data you provide us is accurate and complete. You must comply with Sila Inc.’s privacy policy (the “Sila Privacy Policy”) when creating or using your Playfora, Inc. Account. The Sila Privacy Policy may be modified from time to time, and the governing version is incorporated by reference into this Privacy Policy. Any term not defined in this [paragraph, section, or addendum] but defined in the Sila Privacy Policy assumes the meaning as defined in the Sila Privacy Policy.

California Privacy Rights. If you are a resident of the State of California, under the California Consumer Privacy Act (CCPA), you have the right to request information on how to exercise your disclosure choice options from companies conducting business in California. Specifically:

Exercising the Right to Know.You may request, up to twice in a 12-month period, the following information about the personal information we have collected about you during the past 12 months:

  • the categories and specific pieces of personal information we have collected about you;
  • the categories of sources from which we collected the personal information;
  • the business or commercial purpose for which we collected the personal information;
  • the categories of third parties with whom we shared the personal information; and
  • the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose.

Exercising the right to delete. You may request that we delete the personal information we have collected from you, subject to certain limitations under applicable law.

Exercising the right to opt-out from a sale. You may request to opt out of any “sale” of your personal information that may take place.

Non-discrimination. The CCPA provides that you may not be discriminated against for exercising these rights.

To submit a request to exercise any of the rights described above, you may contact Playfora, Inc. either via email to contact@playfora.org or contact us via postal mail, proper postage prepaid, at:

Playfora, Inc., Attn: Your California Privacy Rights

Please indicate your preference as to how you would like us to respond to your request (i.e., email or postal mail).

All requests sent via postal mail must be labeled “Your California Privacy Rights” on the envelope or postcard and clearly stated on the actual request. For all requests, please include your name, street address (if you would like a response via postal mail), city, state, and zip code. We may need to verify your identity before responding to your request, such as verifying that the email address or contact information from which you send the request matches your email address or contact information that we have on file. Authentication based on a government-issued and valid identification document may be required. We will not accept requests via telephone or fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

8. International transfer of information

The Website and Services are hosted in the United States. Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide personal information to us, we may transfer your personal information to the United States and process it there. By using the Services, you authorize us to transfer, store, and use your information in the United States and any other country where we operate. By choosing to visit the Website, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed in accordance with the “Governing Law and Regulations” provided below, and the adjudication of any disputes arising in connection with your use the Services or the Website will be in accordance with terms provided herein and/or set forth in the Terms.

9. Children and our services

The Website and Services are hosted in the United States. Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide personal information to us, we may transfer your personal information to the United States and process it there. By using the Services, you authorize us to transfer, store, and use your information in the United States and any other country where we operate. By choosing to visit the Website, utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed in accordance with the “Governing Law and Regulations” provided below, and the adjudication of any disputes arising in connection with your use the Services or the Website will be in accordance with terms provided herein and/or set forth in the Terms.

10. Changes to privacy policy

The Privacy Policy in effect at the time such information is collected covers all information collected via the Website and our Services. This Privacy Policy may be changed or otherwise modified from time to time. The revised Privacy Policy will be posted on this page for your acknowledgment and understanding. By continuing to use the Website and/or Services after posting of a new or updated Privacy Policy, you consent to the use of your personally identifiable information in accordance with the new policy, and we’ll update the “Effective Date” above in order to indicate when such changes shall take effect. If at any point you do not agree to any portion of the Privacy Policy then in effect, you must immediately stop using the Services, including, without limitation, the Website.

11. Governing law and regulations

This Privacy Policy shall be deemed made in the State of Delaware and shall be construed and enforced in accordance with the laws of the State of Delaware without regard to any conflict of law provisions. Notwithstanding the foregoing, this Privacy Policy, and the collection of information hereunder, shall comply with all relevant data protection provisions, including, without limitation, the Data Protection Act and General Data Protection Regulation

12. General provisions

This Privacy Policy sets forth the entire understanding between you and Playfora regarding collection of your personal information through your use of the Website. In the event that any one or more of the terms and conditions contained in this Privacy Policy is held to be invalid, illegal or unenforceable, the remaining provisions will not in any way be affected or impaired thereby. Playfora’s failure to insist upon strict adherence to any term contained in this Privacy Policy shall not constitute a waiver of such term and shall not be considered a waiver or limit of any right thereafter to insist upon strict adherence to that term or any other term contained in this Privacy Policy. The parties shall make a good faith effort to resolve any actual or threatened breach of this Privacy Policy, or any other dispute arising under or in connection with this Privacy Policy, through mediation conducted within thirty (30) days following first assertion of the breach or dispute. If such mediation does not fully resolve the breach or dispute, or if the parties do not conduct such mediation, the breach or dispute shall be resolved in Delaware by binding arbitration under the administration and rules of the American Arbitration Association. Notwithstanding the foregoing mediation and arbitration provisions, in no event shall Playfora be precluded or delayed from seeking and obtaining temporary, preliminary and/or permanent injunctive relief, without the posting of any bond or proving of actual damages, against infringement or other violation of its claimed intellectual property rights, or other relief that it deems reasonably necessary to defend or enforce its rights or this Privacy Policy, in any court(s) of competent jurisdiction located in Delaware, and through your use of the Website, you hereby consent to, and hereby waive any objection regarding, such jurisdiction and venue. Playfora may assign, transfer, subcontract or otherwise deal with all of its rights, including those set forth herein without notifying you or obtaining your consent. You may not assign, transfer, delegate, subcontract or otherwise deal with your rights and/or obligations under this Privacy Policy.

13. Contact us

If you have any questions or concerns regarding this Privacy Policy or the terms contained herein, please contact Playfora at contact@playfora.org.