Whether you’re a Player, Play Host, or Play-4-Good Partner, you can find answers to Playfora’s most frequently asked questions here.
Select which category applies best to you, and scroll for FAQs.
Playfora is changing the social commerce game with the world’s most playful and charitable buying and selling experience.
Selling should be fun, so our social commerce app enables approved sellers, or Play Hosts, to list and sell items via exhilarating experiences known as Plays. We also wanted to incorporate a way to give back or help make the world a better place. So, one percent or more of a Play’s total sale proceeds go to charity.
If you’re among the first to run Plays on the platform, you’ve been automatically enrolled in the Playfora Influencer Program. This means you can earn a commission on every new Player that you refer who also completes a Play. Cha-ching!
Yes. Certain items are no-nos on Playfora. See a list of our restricted items here.
Playfora is only available for buyers and sellers in the U.S.
Play items sell more quickly than through buy-it-now-style listings, especially during an economic downturn. Plus, they’re way more fun. Plays blend the excitement of a live auction with the ease of selling through fixed, buy-it-now listings — except you always get full asking price for your stuff.
All fees, including Playfora’s six percent processing fee, are included in the cost of your Play's Entry Fees and calculated using the amount you want for your item and the number of Play Spots being sold for an item. So, you get full asking price and the cost to cover shipping. You’re responsible for keeping track of sales taxes at the end of the year.
Just follow the screen-by-screen guidance in the app which includes adding how much you’d like to get for your item and allocating enough to cover the cost of shipping. When you get to the Structure your Play screen, you’ll see Entry Fee recommendations, as well as how many Play Spots you need to fill your Play based on those options. You can also choose a custom Entry Fee.
Play Spots are automatically determined based on the Entry Fee and how much you are looking to receive for your item.
We’ll soon be adding functionality that will allow you to have more than one winner in a Play. In the meantime, you can list each item as a separate Play.
The cost of shipping is factored into your Play Entry Fee. So, it’s technically paid for by Players, but you’ll need to set aside enough funds to ship the item from your Play proceeds.
You’re responsible for managing taxes for your sales at the end of the year. However, we will soon launch the ability to calculate, collect, and remit sales tax on your behalf for Plays, which will also be factored into the Entry Fee and covered by your Players. Together, the taxes and Playfora’s processing fee will not exceed 15 percent.
During set up, you’ll select your Play-4-Good Partner from the list and use a sliding scale to indicate what percentage of your Play’s total proceeds should go to that cause (one percent or more).
At the end of the year, you can include your total charitable contributions as tax deductions. Soon, you’ll be able to track donation progress directly from your profile.
Playfora requires that you ship your item within two business days of the close of the Play and provide your Player with the tracking details. You can choose any shipping carrier you want, but we recommend a premium service, such as USPS Priority Mail, that includes tracking and insurance up to $100. You'll soon be able to print shipping labels right from your app.
You can withdraw funds within one business day of the close of your Play.
Refer to our Play Host Best Practices for guidance. Also, you can find inspiration for how to best advertise your Play here.
If your Play doesn’t close, you can cancel it and refund your Players. Or, if you’re satisfied with the number of Entry Spots you get, and the current sale value of your item, you can close the Play and activate the winner selection at that price.
We want to ensure transacting on Playfora is safe for all. In order to reduce the risk of fraud and meet regulatory compliance for businesses operating on blockchain technology, an identity check is required. All personal information is processed through Alloy, who works with the world’s leading banks and fintech institutions.
