Got questions?
We’ve got answers.

Whether you’re a Player, Play Host, or Play-4-Good Partner, you can find answers to Playfora’s most frequently asked questions here.


Select which category applies best to you, and scroll for FAQs.

Play HostPlayerPlay-4-Good Partner

Play Hosts

Play Hosts

Why should I sell on Playfora?

Playfora is changing the social commerce game with the world’s most playful and charitable buying and selling experience.

Selling should be fun, so our social commerce app enables approved sellers, or Play Hosts, to list and sell items via exhilarating experiences known as Plays. We also wanted to incorporate a way to give back or help make the world a better place. So, one percent or more of a Play’s total sale proceeds go to charity.

What are the benefits of being an early seller on the platform?

If you’re among the first to run Plays on the platform, you’ve been automatically enrolled in the Playfora Influencer Program. This means you can earn a commission on every new Player that you refer who also completes a Play. Cha-ching!

Are there any restrictions on what I can sell?

Yes. Certain items are no-nos on Playfora. See a list of our restricted items here.

Are there any restrictions on where I can sell from?

Playfora is only available for buyers and sellers in the U.S.

Why are Plays better than online auctions?

Play items sell more quickly than through buy-it-now-style listings, especially during an economic downturn. Plus, they’re way more fun. Plays blend the excitement of a live auction with the ease of selling through fixed, buy-it-now listings — except you always get full asking price for your stuff.

How much does it cost to sell on Playfora?

All fees, including Playfora’s six percent processing fee, are included in the cost of your Play's Entry Fees and calculated using the amount you want for your item and the number of Play Spots being sold for an item. So, you get full asking price and the cost to cover shipping. You’re responsible for keeping track of sales taxes at the end of the year.

How do I figure out the Entry Fee cost or how many Play Spots I need?

Just follow the screen-by-screen guidance in the app which includes adding how much you’d like to get for your item and allocating enough to cover the cost of shipping. When you get to the Structure your Play screen, you’ll see Entry Fee recommendations, as well as how many Play Spots you need to fill your Play based on those options. You can also choose a custom Entry Fee.

Play Spots are automatically determined based on the Entry Fee and how much you are looking to receive for your item.

Can I have multiple winners in the same Play if I have multiples of the same item?

We’ll soon be adding functionality that will allow you to have more than one winner in a Play. In the meantime, you can list each item as a separate Play.

Who pays for shipping?

The cost of shipping is factored into your Play Entry Fee. So, it’s technically paid for by Players, but you’ll need to set aside enough funds to ship the item from your Play proceeds.

Who pays for taxes?

You’re responsible for managing taxes for your sales at the end of the year. However, we will soon launch the ability to calculate, collect, and remit sales tax on your behalf for Plays, which will also be factored into the Entry Fee and covered by your Players. Together, the taxes and Playfora’s processing fee will not exceed 15 percent.

How does the charity donation work?

During set up, you’ll select your Play-4-Good Partner from the list and use a sliding scale to indicate what percentage of your Play’s total proceeds should go to that cause (one percent or more).

Can I claim my charitable donations when I file taxes?

At the end of the year, you can include your total charitable contributions as tax deductions. Soon, you’ll be able to track donation progress directly from your profile.

How do I ship my item?

Playfora requires that you ship your item within two business days of the close of the Play and provide your Player with the tracking details. You can choose any shipping carrier you want, but we recommend a premium service, such as USPS Priority Mail, that includes tracking and insurance up to $100. You'll soon be able to print shipping labels right from your app.

When do I get paid?

You can withdraw funds within one business day of the close of your Play.

How can I improve my chances of closing out a Play?

Refer to our Play Host Best Practices for guidance. Also, you can find inspiration for how to best advertise your Play here.

What happens if my Play doesn’t close?

If your Play doesn’t close, you can cancel it and refund your Players. Or, if you’re satisfied with the number of Entry Spots you get, and the current sale value of your item, you can close the Play and activate the winner selection at that price.

Why is an identity check required?

We want to ensure transacting on Playfora is safe for all. In order to reduce the risk of fraud and meet regulatory compliance for businesses operating on blockchain technology, an identity check is required. All personal information is processed through Alloy, who works with the world’s leading banks and fintech institutions.